Solution Services

Business Process Analysis

Upon project inception, Mainsaver consultants meet with the client to determine existing business processes and system requirements. Using a structured methodology, an analysis is performed to gather such information as:

• Current work flow processes
• Material issuing, receiving, and procurement processes
• Purchasing practices, requisition approval routings, etc.
• System users and potential security levels/assignments
• Sources of existing data for system import
• Detailed configuration settings

The result is system design document that summarizes the overall system installation while detailing processes, configuration settings, and potential interfaces. A project plan and timeline may also be a deliverable of the Business Requirement Analysis.

Mainsaver Software Installation, Integration and Deployment

Utilizing the design document from the Business Process Analysis as a blueprint, the Mainsaver team will build the client system to specification. These activities may include but not be limited to:

• Installing the Mainsaver application and database for both a TEST and PRODUCTION system
• Configuring the system per the design document specifications
• Mapping and importing existing or newly created data into the system
• Designing, installing, and testing of potential interfaces to other applications
• Comprehensive system testing
• System start up and “Go Live” support

The final result is a functioning system that emulates the desired processes, provides operational efficiency, and is user friendly.

Mainsaver Training and Events

Mainsaver provides several levels and types of system training that is specifically targeted to the audience to which it is delivered. Training services include:

• New Installation Training – This type of training is typically onsite at the client location, and targeted to the different users of the system, i.e. System Administrators, Maintenance Managers, Planners, Materials Managers and Purchasers, Maintenance Craftsmen, and Production Operators.
• System Upgrade and/or Refresher Training – This training may be performed following a version upgrade of Mainsaver to familiarize the client with the new features. It is also typical for existing Mainsaver users that may want a comprehensive review and/or to learn more advance capabilities of the Mainsaver application.
• Regional Mainsaver Training – Mainsaver holds regular regional training classes at offsite training facilities approximately 3 times per year. These classes cover all elements of Mainsaver including System Administration and functional modules. The 4 day class can be attended in total, or “by the day” to potentially target the Mainsaver areas/modules of interest. It is designed for new as well as existing Mainsaver users.

Maintenance Best Practices

Although Asset Management Software is our core business at Mainsaver, we are keenly aware that software is only a tool for enhancing efficiency and results. A system that is designed, configured, and built to emulate poor business processes may not provide the return on investment that the client is seeking. For this reason, our consultants have formal training as well as extensive real world experience implementing Maintenance Best Practices. We provide this valuable service to our clients in the following manner.

For our new installations, we advocate and incorporate as many best practices in our configurations as the client is agreeable to. For existing installations, we offer a Mainsaver “Tune Up” service. With this service, our consultants review the client’s current business processes, system configuration, and utilization of the system, then provide recommendations and/or system changes that will promote a more efficient system and Maintenance Operation. The deliverable is a potentially reconfigured Mainsaver that assists in promoting Maintenance Best Practices, provides better business processes, and is more user friendly.